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Fraud Alert

On January 29, Anthem Inc. (Anthem) disclosed that it had experienced a data breach by cyber attackers that exposed the personal information of approximately 80 million of its customers and employees. 

Current or former members of one of Anthem’s affiliated health plans may be impacted.  In addition, some members of other independent Blue Cross and Blue Shield plans who received services in any of the areas that Anthem serves over the last 10 years may be impacted.

The information accessed may have included names, dates of birth, Social Security numbers, health care ID numbers, home addresses, email addresses, employment information, including income data.  A stolen identity can be used to hijack existing accounts, obtain new credit and other services, conceal a criminal past, file taxes, and even vote.

Anthem, the second largest U.S. health insurer, has no reason to believe credit card or banking information was compromised, nor is there evidence at this time that medical information such as claims, test results, or diagnostic codes was targeted or obtained.

For more information about the breach visit:  http://www.anthemfacts.com

For your protection, Anthem is working with AllClear ID, a leading and trusted identity protection provider to offer 24 months of identity theft repair and credit monitoring services to current or former members of an affected Anthem plan dating back to 2004.

This includes customers of Anthem, Inc. companies Amerigroup, Anthem and Empire Blue Cross Blue Shield companies, Caremore, Unicare and HealthLink.  Additionally, customers of Blue Cross Blue Shield companies who used their Blue Cross Blue Shield insurance in one of fourteen states where Anthem, Inc. operates may be impacted and are also eligible:  California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Virginia, and Wisconsin.

If you were affected by this breach, check all of your financial accounts on a regular, frequent basis.  Be skeptical about unsolicited email and telephone calls that purport to offer information or assistance related to the Anthem breach because there are already unscrupulous parties taking advantage of this situation to sell dubious services and even spread malware.

For more information on identity protection services please visit:  https://anthem.allclearid.com/faqs

Tips when using mobile devices

Many consumers use mobile devices for financial services to save time when accessing accounts, help track spending, and manage money.  Using mobile devices is alot like using a computer, and you should use similar best practces for security - especially since your mobile device can get lost or stolen.

Here are some tips for using your mobile device more safely and securely to help you achieve your financial goals.

  • Set up alerts and check your account balances: You can set up alerts by text message, email, or even app notifications.  Alerts can tell you when your checking account balance is low, when your credit card balance exceeds a limit you set, and even when a charge over a specified amount is placed on your credit card.
  • Protect your personal information:  Don't share your PIN or password with anyone, and don't save them on your mobile device.  Think twice about accessing your accounts on a phone or device that you share with another person.
  • Use passwords:  Password protecting your mobile device can help prevent access to your information in the device.  Don't use easily identifiable passwords like your birthday and never save passwords on your phone.
  • Report loss or theft to all your financial institutions or financial services providers as soon as it occurs.  If you lose your mobile device, you may be focused on notifying the mobile provider -- but don't forget to report loss or theft to your financial providers if your device can provide access to your accounts through apps.
  • Use secure websites or apps:  This sounds obvious, but don't login to your accounts through links that are sent to you by an email address or on a website or app that you don't recognize.  When using free or public wi-fi, try to use a private network and go to a secure site that begins with HTTPS.
  • Remove sensitive information from your old phone or device:  If you get a new phone or mobile device, be sure to delete your data and information from the old phone.  You may have left names of banks or credit unions, passwords, or other clues that could help identify your personal information.

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